PURCHASE, BOOKING AND CANCELLATION POLICY
In order to make a reservation, you must first have a class credit or monthly membership. To buy a class or membership, log on to your account on this website (or create a new one). Please note that class prices are subject to change in the future. Your credit/debit card will be charged for your order when you submit your purchase. If you fail to pay any charges when due, Lync Cycling reserves the right to suspend or terminate your privileges. Class credits purchased will not be entitled to a refund. Monthly memberships on a non-recurring basis will also not be entitled to a refund after they have been purchased. Recurring monthly memberships will not be entitled to a refund, but a freeze on your account can be granted at the sole discretion of the studio by emailing firstname.lastname@example.org.
If you would like to cancel a class after it has been booked, you must do so more than 12 hours before your scheduled class time. You can cancel your reservation by logging onto your account and selecting the “Unreserve” option next to your upcoming class in the “Action” column. If you do not cancel at least 12 hours before the start of class, your session will not be returned to your account. If you are on an INTRO, COMMITTED or DEVOTED membership, you will incur a $20 fee. Cancellations via electronic mail or text message will not be taken and you will be charged.
If you add yourself to the waitlist, you are solely responsible for managing your bookings and for cancelling your reservation within the bounds of the cancellation policy. Please be aware that the system will automatically add you into a class from the waitlist up to three hours before the class start time, so if you will not be able to attend, you must remove yourself from the waitlist.
Lync Cycling front desk staff will release all open bikes one minute prior to the start of class to those on the standby list. If you are running late, please call the front desk so that they can hold your bike. Staff will add standby clients to class in the order in which they arrived at the studio.
COLLECTION OF INFORMATION
We collect personally identifiable information such as names, postal addresses, email addresses, and credit card information when it is voluntarily submitted by our clients. Your personally identifiable information is kept secure, and only authorized employees, agents, and contractors who have agreed to keep information secure and confidential have access to this information. We may use email addresses provided to send updates or newsletters regarding Lync Cycling. You may choose not to receive email of these types by following the optRout instructions contained in such email. Lync Cycling reserves the right to send you important notices about your account even if you opt out of all voluntary email notifications.
To access some of the features on this website, you will need to create a Lync Cycling account. By creating an account, you certify that all information provided is complete and accurate. You are solely responsible for the activity that occurs on your account, and should protect your login and password. You must notify us immediately of any breach or unauthorized use of your account. Using another person’s account is not permitted.
Children under 13 years of age are not permitted to create online accounts, but may attend class with parental supervision, after studio approval. A minor waiver will need to be filled out at the studio before they participate. Children 13R18 years of age may create their own accounts online, but must still have parental supervision. Minors must be able to use the equipment safely in order to participate.
We may terminate your access to your online account as well as your access to Lync Cycling’s classes and locations at any time, without cause or notice, which may result in the forfeiture and destruction of all information associated with your account.
Classes at Lync Cycling may be strenuous and you agree that you are aware of the risks and hazards involved. Though Lync Cycling will take all reasonable steps to ensure a safe environment, you understand that Lync Cycling cannot ensure physical safety. Neither you, your heirs, assigns or legal representatives will sue or make a claim of any kind against Lync Cycling or its members for any personal injury caused by negligence or otherwise.
Lync Cycling is not responsible in any way for the safekeeping of your personal belongings while attending a class. By attending classes or using the facilities for any purpose, you agree to these terms.